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Virtual Office
Now, you can bring your office
everywhere you go! View, search for and respond to messages
through a single web interface. Communicate your messages through
voice, fax, email and SMS.
Personal / Business Number
Every user account comes with a dedicated DID number. You can
use it as your hosted DID line, a redundant line or alternative
phone line. Whether you currently own 2-3 analog lines, run
a key phone system or even manage a large PBX system, you can
transparently divert calls to UNICEED to leverage our unified
communications features.
Fax Resource
You no longer need to own a fax machine to send and receive
faxes. All faxes created on the web account are pooled together
every 30 seconds before they are sent to the destination numbers.
For your peace of mind, each fax in the pool would be given
a unique date/time stamp along with user and recipient information.
Auto-Attendant
When a call is made to a DID number, the auto-attendant is able
to recognize the DID and greet the caller in your company’s
name. Auto-attendant can route the caller to a live agent or
an Interactive Response Menu.
Virtual PBX
Now you can operate a PBX without having to own one. You can
have the usual extension routing via our PBX. When calls come
in, our touch tone menu will prompt users to key in the extension
number they wish to reach. Each valid extension is actually
mapped to a line in your office or mobile phone. This way, we
get to centralize all incoming calls via a single DID and route
them through call forwarding to any number you wish.
Interactive Voice Response
( IVR )
The Interactive Voice Response system helps you present a self-service
environment to your customers. Apart from creatng a auto-attendant
and virtual PBX, it can enable fax-on-demand to reduce redundant
communications tasks.
Voice-to-Email
Have your voicemails automatically emailed to your preferred
email client such Microsoft Outlook, Lotus Notes and Eudora
Mail.
Fax-to-Email
Have your faxes automatically emailed to your preferred email
account.
Voice-to-Web
Access your voicemail anytime, anywhere with your web-based
unified messaging account.
Fax-to-Web
Access your faxes anytime, anywhere with your web-based unified
messaging account.
Web-to-Fax
You are able to create faxes using an intuitive web-based interface.
SMS-to-Email
Receive SMS messages from Uniceed's web-based email and other
email clients.
Web-to-SMS
Send SMS to mobile recipients from Uniceed's web-based interface.
30 SMS comes free with your UNICEED account. Additional credits
can be purchased on a pre-paid basis.
Bulk SMS & SMS Notifications
Marketing Campaign
Message Reminders
Web Conferencing
Establish web conferencing with your sales people and talk to
them using reliable VoIP service
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Our Solutions
